Maybe you’ll have better luck! The actual walk seemed relatively anticlimactic – which is definitely a good thing! Still, it wouldn’t take much for Wag to catch up. Rover is the #1 pet sitting and dog walking app. You can also contact multiple walkers at once, ensuring that Fido will get out today, no matter what! With lawyer/legal costs and the long drawn-out process of suing someone that might not even have the money/you might not even win, it's better to take the "dead dog money". I’m surprised your rover walker was able to compete the service and get paid without utilizing this feature. Instead of using that lit green space, she brought our dogs outside the fence onto a pitch dark lawn near the road and woods, carrying both extend leashes in one hand after fireworks were set off by Six Flags just an hour earlier. I live in NYC. I see wag as more for in demand walking – oops I have to work late, I need someone to let my dog out – and Rover is more for ongoing services and vacation services. I have never lost a dog. Dog walking and boarding startups Wag and Rover promise to make getting someone else to take care of your dog easier than ever. After that, she was almost impossible to talk to in a constructive manner because she was so uncooperative. For iPhones: Tap Services at the bottom of the screen. I noticed that he was not normal when I picked him up from a 7-day stay with a Rover Sitter in Delray Beach, FL near Military Trail and West Atlantic Blvd. I also have a list of other dog walkers in my apartment complex. What does Rover do to support safety? For the purposes of this article, I’m just going to compare the dog walking services of Wag and Rover – the major contenders in the dog walking app space. I asked any dog owner or anyone who uses this service, are you paying for someone to just take your pet and do NOTHING or are you paying for them to be taken care of and give, attention and to play with them. Reading a resume on a walker doesn’t tell you about chemistry. Please spread the word and don’t ever use Rover.com or trust their guarantee. So if you book time and dog has to leave early because of behavioral issues, why should I lose out on income. I’ll just highlight two of the most popular options here: Rover and Wag. Dogs at the beginning and ends of their lives also aren’t as skilled at “holding it” throughout the day. From the walker side it’s sometimes frustrating. These are marketing ploys to get you to book a walk. The Walk Options. And added something like...that's a long time to have a dog sitter stay at your house? The next page showed a map of walkers near me. Happy ending. One thing I especially like about Rover right off the bat is that the interface is easy to use and looks really nice. I also reminded the sitter that if there was any problem, to use my vet, and he would bill me. Just Google Pet Sitter or Dog Walker in my area! Except wait… I’d looked at Austin’s profile. I dropped my dogs off with some concern but reviews on the website were good and I have heard good things from Rover services. Hi Kay, Any chance you would be willing to be interviewed for an article on how to get started and succeed as a dog walker with Rover? One difference worth noting is that Wag had more specific times available than Rover. There was a sighting of 2 golden retrievers running around a baseball field alone very close to where she lives earlier the day she claims she lost them by a gentleman that confirmed his story twice with us and once with a supporter of ours. Our PI said he thinks we should take that particular tip seriously. Rover keeps 20% of what the walker makes. Solution: Find a good trainer near you and see if they know of any behaviorally savvy walkers. I do wish that the app had more flexibility for instructions and details and a more in depth pet profile section, but walkers are encouraged to contact the owner for a meet n greet before walking or sitting for the first time to learn the needs of each pet. The major benefit is that both Rover and Wag have a huge network of walkers, so you’ll never be left high and dry. By Maybe you’ve even thought of starting your own dog-sitting business – putting up flyers, perhaps, or posting ads on Craigslist or your neighborhood bulletin. They take a … I checked and it was still up. I am the child of a business owner and we believed in honesty and integrity and putting the customer first. You have no idea if any sitter has a prior record of complaints, incidents or accidents, because Rover will NOT disclose that information. Michelle N., They already have their money at that point. The sitter then took her to a crematorium and didn't call us until after the place was closed. I had asked if he had experience with that and if he was ok with it, the sitter said was ok and I could book the stay. Rover did not hold her accountable in any way. I like how Wag spells out the relevant information for me! walk! When you arrive at the homepage, you can select from a variety of dog care types (drop in visits, overnight stays, walks, daycare, or boarding). In the end, my husband ended up staying home, and we lost his ticket price, $200, and I went alone. Neither the sitter or Rover have followed up regarding the health of my dog since I’ve taken her back home. If you can find a day training location near you, this is my absolute favorite way for dogs to get added exercise. Sorry you had to go through all that, Katie. With some problem dogs, knowing that your walker is also a qualified trainer who you’ve worked with closely in the past may be preferable to using an app, where you’re dealing with a variety of handlers who have different levels of experience. They take a cut of your earnings but it's around 15-20%. He died a few hours later. You have to change your location settings so Wag knows where you are 24/7. Solution: Look into the alternatives to walking listed below. Finding a reliable person to take your dog out for walks is a great way to improve your dog’s life. You lose money. I have never used Rover but have used WAG many times and generally love it. This company is untrustworthy and terrible at maintaining, managing, and supporting their relationships with their contractors. As a current but soon to be no longer Wag walker, I would advice using Rover. I was getting ready to leave to the airport and I get a message (30 minutes after dropping my dogs) saying the dog was barking too much and scratching the door and that he was trying, and he couldn’t keep my dogs, I would have to pick them up. Rover claimed that the sitter was an independent contractor and that they could not refund all of our money even though there was a clear breach of our agreement with them. I have had shy dogs and with patience and kindness I was able to walk them. Despite the lack of a full-fledged bio, I was sold on Austin and chose him to walk Barley. San Diego, CA, Verified Reviewer. A few hours later, it was finally taken down with no apologies, just some explanation that IF that had happened, it would not have been shared (although I confirmed it was, my friends could see it while not logged in). As soon as I submitted, Rover asked if I wanted to reach out to other walkers. I paid for in-home sitting and she took my blind, 12-year-old dog from my home without my permission to her home where he "fell" off a 2-story balcony on to concrete. Remember that you’ll likely lose your privileges if Fido is naughty (and you might make enemies with the cleaning crew). Terrible experience, a dog services company that condones violence and harm to animals - avoid at all costs. On 6/18/19, Tuesday, at 10 pm, our Rover sitter lost our 2 golden retrievers while letting them out for a late-night potty. Rover only asks for “any additional details” after getting vet information. Confirmation. By This quick booking and ease of use can be quite a contrast when compared to finding and hiring a private walker on your own. There are several types of dogs that particularly benefit from having extra walks: High Energy Dogs. It is common courtesy and should be a standard to let the potential client know what environment they are stepping into. Dogs at the beginning and ends of their lives also aren’t as skilled at “holding it” throughout the day. More walks can save your dog some dignity and help prevent accidents. When she’s not writing or training Barley, Kayla enjoys cross-country skiing, eating sushi, drinking cocktails, and going backpacking. Des Moines, IA, Verified Reviewer. But as you mentioned Rover allows walkers/sitters to offer a lot more services like drop ins (potty breaks) that Wag doesn’t. Also, there is a Vet hospital within walking distance of the sitter's house. Our hearts are broken and Rover.com does not act like it cares. Rover lets you log in with Facebook, which is a plus as far as convenience. Basically, they make these commercials of assurance, trust, and responsibility and take credit for that. Thanks for the input R.J. Really interesting. If you can find a day training location near you, this is my absolute favorite way for dogs to get added exercise. Still, despite that, it’s not hard at all to get started. I contacted another woman to re-book a reservation, and the first thing she asked me was, "Is your dog ok to play with other doggies? If you want to join their fleet of walkers, there’s a good chance that it’s available in your location. When you click on a walker, it takes you to their full page where you can learn more about the walker. As a trainer, seeing these behavioral and personality questions made me giddy! Wag! I also had to pay PayPal fees to receive my money. I would not recommend Rover.com to anyone. There was little communication from her and it seemed forced. I didn’t have much information on Austin other than his 5-star rating, number of walks, and that he had a background check and was insured. I find this very concerning as a first time user and would recommend against this service. This wasn’t something I really saw in Rover. She should have let me know before I even booked. So I decided to ignore the irritating credits. Very happy with them! Although dig sitting is the primary service provided by their hosts, they also offer dog walking services and pet care for other animals such as cats and birds. He had been with this Rover Sitter two previous times. Person never walked my dog and they refuse to refund. Clearly this person doesn’t have as much experience as he was advertising because in 30 minutes, did you even try or did you just sit on the sofa doing nothing? The sitter ended up poisoning our dogs. Rover is also just easier to use. Except wait… I’d looked at Austin’s profile. I listened and heard her and a man who was uninvited in my home talking about the camera and to look for more. K9ofMine.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. It seemed to be that Wag hires savvier walkers and tried to emphasize reliability and trust, but I couldn’t really discern if these walkers really were superior to those on Rover. Hardly!! Vaughan, Ontario, Canada, Verified Reviewer. I’ll keep looking and hoping. I have 2 dogs and when contacting the sitter I had advised the type dogs I had and advised the age, one of the dogs is younger, never away from me, a little spoiled too. G H., Nearly all dogs need at least. I would like to know more about whether or not their walkers can handle. It is always best to be safe on shopping online. It was founded in 2011, is available in 10,000+ cities, and boasts over 85,000 sitters. Because if you leave them by themselves, of course they are going to be bored, he didn’t even try to play with them or go for a walk. The pricing was definitely a bit confusing overall. I preferred Rover’s walker selection method, with better in-depth bios given on Andrea and the others. So only 1 would go out leaving the other two very sad. Sometimes you get lucky and will get higher payouts, usually if a request has gone unanswered for a period of time. I’m glad it happened when I was still in Canada and I could go pick my dogs, what would happen if I was away and not able to pick them up as fast as I did, that feeling that someone could do something so wrong against your loved ones, because my dogs are part of my family, they are not just dogs for me, much more than that. She told us she was available for the job, after some back and forth about rearranging her schedule. I’ve used Wag before but forgot my password, so I had to create an account from scratch. The danger of burning your dog’s paw pads or giving your dog heatstroke isn’t worth it. Likewise, you should stop and think if it’s super cold or there’s a big storm. Rover only asks for “any additional details” after getting vet information. Even if you’re only working 8 or 10 hour shifts, it’s a good idea to look into getting a walker. We work tirelessly to ensure tails keep wagging and pet parents’ minds are at ease. By She owns her own dog training business, Journey Dog Training and holds a degree in biology from Colorado College. While Rover showed a full page of at least 15 walkers near me, Wag only displayed 3. The aim of the site is to make pet care safe, easy, affordable, and most importantly, personal. They do not screen or background check who they allow to become a sitter. While this was great for me (I kept all of my profits), it can pose a conundrum for the dog owners, including: There are times where even these inconveniences are worth it. What do you wish would be improved? Just highly depends on where you live. If your dog is wary of new people, tends to bark or lunge on leash, or has other behavioral concerns, don’t look at an app. Owners and dog walkers … Puppies in the midst of potty training really benefit from getting walks every few hours. While there are lots of great walkers out there, Many people who work full-time with dogs still have no clue how to handle dogs that are shy, reactive, or. My 2 year old border collie needs far more energy outlets than my friend’s 9 year old great dane. (Or even doing doggy daycare or boarding in your home.) I am owed 6 doggie daycare days. It seems to work for me. If you’ve considered becoming a dog sitter, you may have wondered where to find a steady supply of dog-sitting jobs. I have quite a few regulars but if I’m not on top of my phone, they can easily go to another Walker. We have security cameras all around the perimeter of the house (the sitter was apprised of this) and they documented the absence of the sitter on the first night. Based off of this basic information and the handy map, it’s easy to select a walker. He must have been in this condition for days, and the sitter did nothing, didn't even contact us. Yikes! Many of our dogs spend 8 or more hours per day just waiting around the house, which isn’t much fun for your pooch. She kept having to reschedule coming over to meet me and my pets so I should have known then it was going to be a problem. Zignature Dog Food Review: How Does It Stack Up? Like all good Americans, I love free stuff. By 1. First off, I’d like to congratulate you on looking into a dog walker for your best friend. March 10, 2020 What can you do to help give your dog more activity per day? In regards to the Wag’s requirement to make a profile before you schedule, I agree it’s a bit of a hassle but one reason I’d prefer the owner to put on their info first is that there are a fair number of scamming attempts going on through these apps. Rover is incredibly popular in large cities, but it also filters into smaller neighborhoods. If you need boarding, please do not work with Rover.com. North Dakota, Verified Reviewer. I clicked on the nearest walker and was floored. The thing is, again, as far as I know (could be wrong) they have you sign a non-disclosure agreement at that time so you are unable to tell anyone about it. Rover has the same report card as Wag including the GPS map. Michigan, Verified Reviewer. I loved being able to see reviews and whether or not the walker had a background check on the first page. The condition of taking the money they offer in their guarantee? She has hundreds of great reviews but if you read them carefully they are for her watching pets in her home not in yours! Check out Tim Ferriss’s information on how to finagle a remote-work agreement with your boss. Will Rover or Wag win top spot in my and Barley’s heart? So they were taking 25% plus I was paying PayPal their fees to get paid. I reiterate they will NOT provide you, your business, your pet, or any emergencies any support. It was scheduled for February 12-16, 2019. I was very disappointed with Rover.com. I was floored. 30 MINUTES IS A DISGRACE. I responded dutifully. You don’t know when are you going to get a call letting you know they are not able to take care of your pet, you may be just a few minutes away (thak God I WAS), or you can be miles away in an AIRPLANE and you can’t do anything, because Rover is not someone you rely on, never, this person who says he is a dog sitter, don’t TRUST it, happened once will happen again. Thanks but no thanks. Her profile said no pets and she did not inform me she was hosting other dogs. I hope I don’t sound to paranoid ;P Thanks! plus photos (one of my favorite parts, besides cuddling the pups). Rover gives time frames (morning, early afternoon, evening) while Wag gives specific one-hour slots. Canada, Verified Reviewer. She is an Associate Certified Dog Behavior Consultant with the International Association of Animal Behavior Consultants and is a member of Dog Writer’s Association of America. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. This is where Wag really impressed me. Why do I book and pay through Rover? I hired a husband and wife from Rover to watch my four dogs on Christmas Eve as I visited my family out of town. I booked with a woman who did not let me know she had any dogs. Our perfectly healthy dog collapsed and died shortly after getting her back from a Rover.com sitter. Other than the fact that I was given a credit for a future petsitter, other than that, the experience has been very poor, to say the least. What does the Rover Guarantee cover for owners? But how many credits earn a walk? We immediately brought him to the Animal Hospital. Supporting a small, local business that has highly trained walkers is always my first choice – but this isn’t always an option. The smallest package available was $90 for 100 credits. I don’t understand where those figures come from; Wag only pays $12 for half hour walks in NY, $8.4 for 20 minute potty breaks. Search for nearby dog sitters, day care providers, and dog walkers who’ll help care for … On top of this, Brittney is still working for Rover and still has an active account even though one of the comments on her page explicitly states that she has lost keys before and that person had to rekey their house (like I have had to do, which cost me $75). I love working with the fur babies and that my schedule is more flexible, being able to take days off when I need or want to or working a few hours or all day. I am not comfortable with several other strangers' dogs in the home with only one supervisor. My dog was killed by his Rover sitter. While that’s certainly not enough money for … Rover is an app that makes dog walking and pet sitting super easy. 3. It’s not available in most markets yet. If something happens to your dog or the walker while on the walk, it’s virtually impossible to get help. She waited until a day or two before our trip at the orientation to let us know she was going to be working for someone else, while we paying her to stay and sit with our dogs. Their customer support team is untrained and will only regurgitate email and script templates regardless of your situation or issue. He was treated with pain meds, and had a blood test. I will say Rover specifies that sitters/walkers are never to take cash directly from a client for services. We sent him to the main Vet Hospital in West Palm Beach. Still, if you can swing it, it doesn’t get much better than this! How Much Can You Make as a Rover Dog Walker? The biggest con for me was continued career growth and the decision making style of the leadership team, which is … We have 2 cats, and we had 7 small dogs at that time. That’s quite a bit more than Rover, AND I can’t choose my walker. Users have no idea if any sitter has a prior record of complaints, incidents or accidents, because … Leah N., To be fair for the comparison, I chose a scheduled walk. For the size of the house and the backyard, this person has clearly overbooked, however, I was not advised of any of this when I booked. I imagine when caring for someone else’s pet, having some support in the event of worst-case scenario deal is important. You’re totally right! Many pet owners are not comfortable letting their dogs sit in kennels while they are away. And called Rover to complain (not that it did any good). Depending on the issues of your specific neighborhood, you also might be able to selectively hire a walker from a. Keeping your account secure; What can I do to ensure my dog will be safe? New Mexico, Verified Reviewer. THAT'S how you communicate. If exhaustion is your goal and you’ve got an active best friend, you want to look beyond just walks. I just got my first request for a meet and greet looking to housesit for the weekend and I am a little paranoid about going to an stranger’s house by myself, so the question is, we as sitters have to submit a background check but how is our safety accounted for? I came home to a happy and energetic border collie, per usual. I will never recommend anyone to work for Rover. Except, he didn't fit through the railing. So basically they allow "pet sitters" to use their name and their platform but they don't care about the completely unprofessional behavior of their pet sitters! I’d never recommended KristyAnn or Rover.com again. I know some dogs that could walk for days without being tired. They were too aggressive and I won’t risk getting bit. Rover has a bunch people and they just pass you down the line. Or what about going out on your own to find dog walkers – is that the better route? They also let you custom select your walkers, rather than randomly auction off your walk to the first walker that responds. Dog Care I lost my flight (I have lost $ 1550 from my flight tickets), such terrible service provided by Rover. Rover printed flyers for us, made a few robot phone calls, called nearby sitters to help look (not one shown up), offered a $100 reward and said they looked online. Hiring a high school cross-country runner or looking into a company that offers hiking or running services is a good bet. She is obviously not a responsible pet sitter and could have seriously harmed my animal and on top of that could have broken into my house or this other person's house. Seemed better. Wag forced me into creating an account for good reason – they asked really great questions about what my dog likes, doesn’t like, and any behavioral or medical concerns right off the bat. It’s also important to think about your work schedule. They refused to receive my email communication asking them to stop. I left my 3 dogs in the care of a lying pet sitter who watched my home and dogs for four days. But I was going to go running anyway, so it was a great deal for me, too! Swimming is great in the summer, and short walks paired with indoor playtime can work in the winter. In order to proceed, I had to put in payment information. You then input your zip code, some information on your dog, and the general schedule that you need. Richard G., The Walk. He stayed for 5 minutes. I hired a pet sitter and house sitter through Rover that turned out be a disaster. We miss our dog dearly, he was the most beautiful little guy. 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